Privacy Policy

 At Anchor Trust, your privacy is very important to us. This Privacy Policy explains how we collect, use, protect, and share your personal and financial information when you use our banking services through this website. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We collect various types of information to provide you with our services, including:

  • Personal Information: This includes information you provide to us when you create an account, apply for a loan, make a transaction, or contact customer support. It may include your name, address, email, phone number, Social Security number (or equivalent), and banking details.

  • Financial Information: As part of our banking services, we may collect data related to your financial transactions, such as account balances, transaction history, and payment information.

  • Usage Data: We automatically collect certain information when you visit or interact with our website. This may include IP addresses, browser type, pages visited, and time spent on the site, which helps us improve user experience and analyze website traffic.

2. How We Use Your Information

We use your information to:

  • Provide Banking Services: Process transactions, manage your accounts, and offer products or services requested by you.
  • Improve Our Services: Understand user behavior to enhance website functionality and performance.
  • Communicate with You: Send account-related notifications, updates, marketing communications (if opted-in), and respond to customer inquiries.

3. How We Protect Your Information

We are committed to ensuring your information is secure. We use:

  • Encryption: To protect your financial and personal information during transactions.
  • Secure Server Technology: Your information is stored on secure servers protected by firewalls and access controls.
  • Compliance: We follow industry-standard practices, including adhering to PCI DSS standards for financial transactions and complying with applicable laws such as GDPR (General Data Protection Regulation) and CCPA (California Consumer Privacy Act).

Despite these measures, please note that no method of transmission over the internet is 100% secure. We cannot guarantee absolute security, but we strive to minimize risks.

4. Sharing Your Information

We may share your information under the following circumstances:

  • Service Providers: We may share your data with third-party vendors or partners that assist with the provision of our services (e.g., payment processors, cloud services).

  • Legal Compliance: We may disclose your information if required by law, such as in response to a court order or government request.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new owner, subject to the terms of this Privacy Policy.

5. Your Rights and Choices

You have the right to:

  • Access and Update Your Information: You can review, modify, or delete the personal information you’ve provided through your account settings or by contacting us directly.

  • Opt-Out of Communications: If you no longer wish to receive marketing communications, you can opt out by following the unsubscribe instructions in the email or by contacting us.

  • Request Data Deletion: You can request that we delete your personal data, subject to certain legal obligations and retention periods.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience. Cookies help us:

  • Remember your preferences
  • Analyze site traffic
  • Improve site functionality

You can manage your cookie preferences through your browser settings, including opting out of non-essential cookies.

7. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such data, please contact us immediately, and we will take steps to remove it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If there are any significant changes, we will notify you via email or through a notice on our website. The updated policy will be effective as of the "Effective Date" indicated at the top of this page.